ThetaEdge Privacy Policy

Welcome to Thetix. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This Privacy Policy explains:

1. Important Information
2. The Data We Collect About You
3. How Is Your Personal Data Collected
4. How We Use Your Personal Data
5. Disclosures of Your Personal Data
6. Data Security
7. Data Retention
8. Your Legal Rights
9. Children’s Privacy
10. U.S. State-Specific Rights (California, etc.)
11. International Transfers
12. Changes to this Privacy Notice
13. How to Contact Us

1. Important Information

Controller

ThetaEdge is the controller and responsible for your personal data (collectively referred to as "ThetaEdge," "we," "us," or "our" in this Privacy Policy).

• Full name of legal entity: ThetaEdge LLC.
• Email address: privacy@thetix.ai
• Postal address: Bellevue, WA

Changes to the Privacy Policy

We keep our Privacy Policy under regular review.

Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

2. The Data We Collect About You

When you visit our Site or register for our products and services (including as a subscriber or a contributor), ThetaEdge collects personal information about you. We use this personal information for the business purpose of providing our products and services, as well as marketing our products and services to new and potential customers.

The categories of personal information we can collect include:

• Identifiers: name, nickname, username, email address, phone number, postal address, IP address, cookies, device identifiers.
• Authentication and Security Data: passwords (stored in hashed/salted form), session tokens, MFA data, and audit logs of access attempts.
• Brokerage Data: account balances, positions, and trading activity accessed via secure brokerage integrations. We do not move, hold, or control assets in your brokerage account.
• Demographic information / protected classifications (e.g. age/date of birth where legally required).
• Internet or other electronic network activity (device info, browser info, interactions with our Site).
• Device and Technical Data: operating system, mobile carrier, app version, crash logs, and diagnostics.
• Geo-location data (country/region inferred from IP address).
• Payment Data: billing details and transactions collected through secure processors.
• Support and Communication Data: messages to support, chat logs, survey responses, or feedback forms.
• Marketing and Tracking Data: engagement with marketing communications, social media handles if connected, pixel/advertising identifiers.
• Usage and Preference Data: app feature usage, time spent, clickstreams, notification preferences.
• Regulatory/Compliance Data: data received from brokerage partners or required under KYC/AML, suitability, or account-type disclosures.

3. How Is Your Personal Data Collected?

We may collect personal data from the following sources:

• Directly from you: when you create an account, complete forms, make a purchase, upload content, or communicate with us.
• Directly and indirectly from your activity on our Site, mobile app, and services.
• From mobile devices: via mobile app SDKs that provide identifiers, crash diagnostics, and usage analytics.
• Service providers: payment processors, billing platforms, hosting providers, analytics tools, customer support vendors, and marketing platforms.
• From authentication providers: if you log in via third-party services (such as Google, Apple, or LinkedIn), we receive profile information as authorized by you.
• From brokerage integrations: via secure APIs, only with your authorization.
• Third-party data providers for analytics or enrichment.
• Surveys, questionnaires, and feedback tools.

Technologies Used for Automatic Data Collection may include:

• Cookies (browser cookies).
• Pixels and analytics tags.
• Advertising identifiers [new], such as those provided by Google, Facebook, and LinkedIn.
• Server and log files [new], which may include IP addresses, browser type, operating system, referring URLs, device information, and timestamps.

4. How We Use Your Personal Data

We use your data to:

• Create your account.
• Provide and deliver requested products/services.
• Send service-related info and updates.
• Send marketing communications and personalized content.
• Respond to inquiries.
• Perform analytics and improve services.
• Survey user opinions.
• Measure advertising effectiveness.
• Protect integrity of services and enforce Terms.
• Detect and prevent fraud/security incidents.
• Facilitate brokerage integrations securely.
• Comply with legal, regulatory, or risk requirements.
• Generate de-identified/aggregated data for analytics.

Brokerage data is used solely to provide analytics and related features and is never used by ThetaEdge for its own trading or investment purposes.

Some features may involve automated analysis or modeling, but all trading and investment decisions remain at your discretion.

ThetaEdge does not sell personal data. We may share de-identified or aggregated data that cannot reasonably identify you.

5. Disclosures of Your Personal Data

We may share personal information with:

• Hosting and infrastructure providers.
• IT services.
• Email services.
• Advertising partners.
• Payment processors.
• Brokerage partners, solely for secure API integrations authorized by you.

We may also share with:

• Law enforcement/regulators/courts where required.
• Buyers in mergers/acquisitions.
• Other parties with your consent.

ThetaEdge is not responsible for delays, errors, or unavailability of third-party APIs (e.g., broker feeds).

6. Data Security

We implement technical and organizational safeguards (encryption, access controls, monitoring). No system is 100% secure, but we use industry-standard protections appropriate to sensitivity.

Breach Notification: If a data breach occurs, we will notify affected users and regulators in accordance with applicable law.

7. Data Retention

We keep data only as long as reasonably necessary to provide services and comply with legal/regulatory obligations.

We retain account information while your account is active and for a reasonable period thereafter to comply with legal, regulatory, or risk requirements.

8. Your Legal Rights

Depending on your location, you may have rights under data protection laws in relation to your personal data. These may include the rights to request access, correction, deletion, restriction of processing, objection to processing, data portability, or withdrawal of consent.

To exercise these rights, please contact us at privacy@thetix.ai

We may need to verify your identity before fulfilling a request, and our ability to accommodate certain requests may depend on applicable law or our legal/regulatory obligations.

You are responsible for keeping your account credentials secure and for promptly notifying us if you suspect unauthorized access to your account.

9. Children’s Privacy

ThetaEdge does not knowingly collect data from children under 13 (or under 16 in certain jurisdictions). If we learn that we have collected personal data from a child, we will delete it.

10. U.S. State-Specific Rights (California, etc.)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the rights to:

• Know what categories of personal data we collected, disclosed, or “sold” in the past 12 months.
• Request deletion of your personal data, subject to legal exceptions.
• Opt out of the “sale” or “sharing” of personal data.
• Be free from discrimination for exercising your rights.

ThetaEdge does not sell personal data as defined under California law. To exercise these rights, you can contact us at privacy@thetix.ai or authorize an agent to do so on your behalf, subject to verification requirements.

11. International Transfers

ThetaEdge is based in the U.S. Personal data may be transferred to and stored in the United States, which may have different protection standards than your country. By using the Service, you consent to such transfers.

12. Changes to this Privacy Notice

We may modify this Privacy Policy at any time. Material changes will be communicated via email and/or in-app notice. Continued use after changes constitutes acceptance.

13. How to Contact Us

If you have comments, questions, or want to exercise your rights, contact:
ThetaEdge LLC.
privacy@thetix.ai
Bellevue, WA